Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Shift Profitex collects and stores data necessary for your trading activity on this trading platform. How we collect and store this information is set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our aim is to make clear how we collect and process your data, so you can make informed decisions. We follow clear guidelines and procedures for handling data on this official website. This policy explains how it works and details the specific methods we use, providing transparent, concrete information about how it is used. You remain in control.

We will provide information promptly whenever we determine you should be notified. Transparency is central to our approach.

Our trained staff are always on hand to answer any questions about our processes, including our obligations under United Kingdom law. You can contact us at info@shift-profitex.com

• We will not use personal data for any purposes beyond those outlined in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper functioning of Shift Profitex services and to connect trader-members with third-party trading platforms; to maintain and enhance website features and services; to protect our rights; and to comply with regulatory or other legal obligations. We may also process personal data where this is necessary to deliver administrative and other business functions in connection with the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Shift Profitex uses personal data.

• To access the essential tools to protect your personal data and exercise your rights:

You can contact us at any time to request access to all personal data we hold about you. We can also update or delete it where appropriate. We support requests to transfer your data to you or to a designated third party. These services help you exercise your rights to privacy and control.

• Safeguard your personal data:

We use top-tier, bank-grade security measures. While no system can be guaranteed 100% secure, we continually enhance our protections and strengthen the safeguards we have in place.

We maintain a comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy sets out our procedures for collecting, processing, and sharing all data relating to natural persons.

The terms of this policy apply to all identifiable natural persons. This includes any individual who can be, or has been, identified in connection with data entrusted to us, or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not collect, and will not knowingly collect, any information about individuals under the age of 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover a user, or any data, relating to a person under 18, we will delete that information immediately.

2. What personal data do we collect and retain?

When you register with us, we collect the personal information required to enable you to use our services. Where necessary, we may also request additional details to verify ownership of your account. To maintain and improve service quality, we collect and analyse data about how you use our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

Although you are under no obligation to share your data with us, choosing not to do so may limit the services we can provide and may restrict your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can directly identify you. We do, however, collect details such as your account activity, IP address, and the date and time of access. For maintenance, security and support purposes, we retain system crash reports, browser information and the type of device used to access your account. We also record your account’s language settings.

Regarding personal data, we only collect and store the information you consent to share when you connect, through us, to a third-party trading platform.

The personal data you may have shared with third-party platforms can include your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores and processes your personal information solely for the purposes set out in the Policy. All such use and processing complies with the relevant laws in United Kingdom.

The company will only handle, process or transmit your data in accordance with the applicable laws of United Kingdom. The legal bases for doing so are as follows:

• You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have provided consent for your personal data to be processed for one or more specified purposes.
• To improve its services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like further details about the data processing activities the company is obliged to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, together with the corresponding legal bases.

6. Disclosure of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analytics, and providing other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by that company’s privacy policy. This may include multiple digital trading platforms.

To improve our overall service and better serve our clients, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the company’s rights and assets and those of its third‑party partners, we may disclose data to the relevant legal or regulatory authorities.

In connection with significant corporate transactions, such as the sale of the company or seeking investment or financing, we may share relevant data in a lawful and appropriate manner. This may also apply in the event of any merger, restructuring, consolidation, or insolvency, in accordance with applicable law.

7. Cookies and Third-Party Services

We may use cookies and similar technologies for website analytics and in collaboration with advertising partners, in accordance with applicable law and industry standards.

Cookies are small data files stored on your device when you visit a website. We use them to collect information about your browsing behaviour and preferences, with the aim of personalising and enhancing your experience. They enable us to remember your settings and preferences and to tailor our service offerings accordingly. These cookies are also used for website analytics and to compile statistics for strategic planning.

Broadly speaking, our official website uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends, enabling the site to recognise you when you return and making it easier to use.

Types of cookies:

Cookies may be used as necessary and in line with their intended purposes:

Cookies are blocked or have been deleted

If you wish to delete cookies or prevent them from being set, please use your browser’s settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some site functions and features may not work as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept for longer where required by applicable laws, regulations or our internal policies.

Your personal data will be shared—at your request and at your discretion—with third-party trading platforms for a period of 12 months. Once this 12-month period ends, and with your consent, it will be shared for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

Where necessary to provide our services and/or for security reasons, personal data may be transferred to third countries (i.e. countries other than your own) and to international organisations, using comprehensive security protocols. We implement data protection measures to the highest standards to safeguard your information and to ensure you retain access to legal remedies and rights in all cases.

Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• Data transfers are undertaken within the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• All data transfers between public bodies or authorities are carried out in accordance with Article 46(2) and are governed by a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, establish the conditions for data transfers, which are carried out in accordance with them. You can read the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further details about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email info@wealthwaydigital.uk.

10. Protection of Personal Data

Personal data is protected with the highest level of technical and organisational measures, in line with gold-standard procedures. These safeguards are designed to prevent the unlawful or accidental destruction, loss, or alteration of data.

Although we take every reasonable measure and follow best-practice procedures for data protection, as required by law, we cannot guarantee in all circumstances that your personal data will remain error-free. Accordingly, we accept no liability where personal data is disclosed or suffers loss or damage of an incidental, intangible, or consequential nature. This includes events beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or similar causes.

If we receive a legally enforceable request from regulators or legal authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

Some links on this site may take you away from the official website to third-party applications and websites. These parties are independent, are not our affiliates, and are outside our control. Our Privacy Policy does not apply to them. They have their own policies and practices for collecting and processing personal data, and we accept no responsibility for their activities. Please use such links at your own discretion.

Always review a company’s or service’s privacy policy on its official website before submitting any personal data. Ensure their data collection, use, and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via our official website and other appropriate channels. The updated privacy policy will be published on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights in relation to your personal data

You retain full control and the final say over how your personal data is used. You can verify its accuracy, correct any errors, and choose to delete it or limit the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights set out herein. You can exercise these rights immediately by emailing the address below.

Accessing Your Rights

If the personal data you have provided is accurate, you can access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you request additional copies of the data we process, beyond the initial copy, a reasonable fee may be charged.

Rights granted by law and the privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data if doing so would infringe the rights and freedoms of others.

Right to Correct Inaccuracies

If there are any errors or omissions in your personal data, you or the Company may correct them to ensure it is processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if it has been processed without your consent or otherwise unlawfully; 2) if you ask us to remove it and the Company has no legal obligation to retain it; 3) if you object to any processing by us (or by a third-party provider) based on our or their legitimate interests and there are no overriding grounds to continue; and 4) if we are required by law to delete your data.

The right to erasure may be overridden by legal obligations under EU or Member State law. The same applies where data is required for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be restricted if you believe it is inaccurate.

Upon your request to restrict the use of your personal data, it will be deleted except in the following cases: (1) where deletion is prevented by law in the European Union or any Member State; (2) with your consent, where retention is necessary to establish, exercise or defend legal claims; or (3) where retention is required to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any form to its collection and the processing is carried out by automated means.

You have the right to request the transfer of any or all of your personal data to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data deleted. This right does not apply where its exercise would infringe the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s or a third-party service provider’s legitimate interests, you have the right to object to the processing of your personal data and request that it cease. This right does not apply where there is a compelling legal reason to continue processing, for example to establish, exercise, or defend legal claims. In such cases, we may continue to process your personal data.

You may object at any time to the processing of your personal data for direct marketing purposes.

Your Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This will not apply retrospectively to any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you are entitled to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe that your rights and freedoms have been infringed in connection with the processing of your personal data, the Member States of the European Union have established regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your data protection rights may be limited by EU or Member State law.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will send the requested information electronically and free of charge, except where doing so would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request that is considered spurious, excessive, or repetitive.

Where we have reasonable doubt about the identity of the individual making a personal data request, we reserve the right to request further proof of identity for reasons of data protection and security.